Privacy Policy
Vacax Technology and Consultancy Inc.
Last Updated: 20 February 2026
Vacax Technology and Consultancy Inc. (“Vacax”, “we”, “us”, “our”) operates the website https://www.vacaxtech.com/ (the “Platform”).
This Privacy Policy explains how we collect, use, store, and protect personal data of users, property owners, tenants, visitors, and business partners (“Users”) who access or use the Platform.
Vacax operates a technology platform that enables property owners to manage and operate rental properties and facilitates operational processes related to accommodation services.
1. Data Controller
Vacax Technology and Consultancy Inc.
Selimpaşa, 1010 Sk. No:10/1
34590 Silivri / İstanbul / Türkiye
Email: vacaxtechnology@gmail.com
Vacax processes personal data in accordance with:
Turkish Personal Data Protection Law No. 6698 (KVKK)
Applicable international data protection regulations where relevant
Electronic commerce and tourism regulations
2. Personal Data We Collect
Information You Provide
We may collect the following information when you use the Platform:
Name and surname
Email address and phone number
Property and listing information
Identity verification details
Billing and payment information
Messages and support communications
Contractual and account information
Automatically Collected Information
When you visit the Platform, certain data is collected automatically:
IP address
Browser and device information
Access logs
Session activity
Usage behavior and navigation data
Cookies and analytics data
Information from Third Parties
We may receive limited data from:
Booking channel integrations
Payment service providers
Identity verification providers
Legal authorities when required
3. Purposes of Processing
Your personal data is processed for the following purposes:
Platform Operation
Creating and managing user accounts
Managing property listings
Facilitating rental operations between parties
Providing customer support
Ensuring system security and preventing fraud
Legal Compliance
Compliance with tourism rental regulations
Tax and financial record keeping
Handling disputes and claims
Responding to official authority requests
Service Improvement
Performance monitoring
Analytics and optimization
Product development
Improving user experience
Communication
Service notifications
Operational emails
Legal notifications
Marketing communications (only with consent)
4. Legal Basis for Processing
We process personal data based on:
Performance of a contract
Legal obligations
Legitimate interests
Explicit user consent where required
5. Data Sharing
We do not sell personal data.
Personal data may be shared only when necessary with:
Payment processors
Cloud hosting providers
Operational service providers
Booking channel integrations
Legal authorities
Legal and financial advisors
All third parties are subject to confidentiality obligations.
6. Data Retention
We retain personal data only for as long as necessary:
Account data: During relationship and legal retention period
Financial records: 10 years under tax regulations
Security logs: Up to 2 years
Marketing consent: Until withdrawn
After these periods, data is deleted, anonymized, or securely archived.
7. Cookies
We use cookies for:
Authentication
Security
Analytics
Performance
Users may disable cookies through browser settings; however, some platform features may not function properly.
8. Data Security
Vacax implements reasonable technical and administrative measures including:
Access controls
Secure servers
Encryption where applicable
Monitoring and logging
Data minimization practices
9. User Rights
Under applicable data protection laws, users may request:
Access to their personal data
Correction of inaccurate data
Deletion or anonymization
Restriction of processing
Data portability
Withdrawal of consent
Objection to processing
Requests may be sent to:
vacaxtechnology@gmail.com
10. International Transfers
If personal data is processed outside Türkiye, appropriate safeguards and contractual protections are implemented.
11. Third-Party Services
The Platform may contain links to third-party services. Vacax is not responsible for the privacy practices of external websites or services.
12. Policy Updates
Vacax may update this Privacy Policy at any time. Updates become effective once published on the Platform.
13. Contact
For any privacy related questions:
vacaxtechnology@gmail.com